PRIVACY POLICY

At F1NISH COATINGS we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

Name, email address, phone number, and shipping address. Payment information (processed securely through third-party payment processors).Information about your purchases and browsing behavior on our website. Technical data, such as your IP address, browser type, and device information.

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders.
To provide customer support and respond to inquiries.
To send updates about your order status and promotional offers (if you’ve opted in).
To improve our website, products, and services.
To comply with legal obligations.

3. SMS Messaging and Verification

We may send SMS messages for the following purposes:

Types of messages:

Two-Factor Authentication (2FA) / One-Time Passwords (OTP): Used strictly for account verification and security purposes.

Marketing and promotional messages: Sent only if you have provided explicit consent.

Opt-in and consent:
Users opt in to receive SMS messages through website forms, checkboxes, or other explicit consent mechanisms.

Mandatory disclosures:

Message frequency may vary.

Message and data rates may apply.

Reply STOP to opt out of SMS messages.

Reply HELP for assistance.

Messaging practices:

OTP messages are strictly limited to authentication and security purposes and are not used for marketing.

Marketing messages will only be sent if you have explicitly opted in.

We do not sell, rent, or share your mobile number or SMS consent with third parties for marketing purposes.

4. Sharing Your Information

We do not sell or rent your personal information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience. Cookies help us understand how you use our site and enable certain functionalities. You can adjust your cookie preferences in your browser settings.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information.
Opt-out of receiving promotional communications.
Restrict or object to certain data processing activities.
To exercise these rights, please contact us at support@f1nishcoatings.com.

8. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: SUPPORT@F1NISHCOATINGS.COM

Phone: (772) 758-1098

Thank you for trusting F1NISH COATINGS. We’re committed to safeguarding your personal information and providing a secure shopping experience.